LOVE my English Springer Spaniel hooded sweatshirt! Great quality and design is perfect! However, I was very disappointed with their customer service. I saw they offered the exact sweatshirt I wanted while on a current (non-expired) Jane special. The offer was for all sizes of the sweatshirt except XXL which is a size they offer on their website. They would not honor the percentage off for the one size they excluded on the Jane offer. Disappointing.